Frequently asked questions
Each diamond has either an IGI(International Gemologist Institute) or GIA (Gemological Institute of America) certificate that ensures what you bought is what you receive. These institutions are strict and meticulous in rating every diamond that passes through them.
Each diamond has either an IGI(International Gemologist Institute) or GIA (Gemological Institute of America) certificate that ensures what you bought is what you receive. These institutions are strict and meticulous in rating every diamond that passes through them.
Yes, we do through Klarna where you can make weekly, bi-weekly, or monthly payments.
Yes, we do through Klarna where you can make weekly, bi-weekly, or monthly payments.
Yes, please reach out via email at info@tonozzico.com or book a complimentary Custom Ring Consultation with one of our diamond experts.
Yes, please reach out via email at info@tonozzico.com or book a complimentary Custom Ring Consultation with one of our diamond experts.
Yes, we offer free size exchanges within 30 days of delivery. The ring must be in original condition. Unfortunately, custom and engraved items are non-returnable unless there is a defect. Please refer to our Refund Policy for full details.
Yes, we offer free size exchanges within 30 days of delivery. The ring must be in original condition. Unfortunately, custom and engraved items are non-returnable unless there is a defect. Please refer to our Refund Policy for full details.
Yes! However, note that engraved jewelry can not be issued a refund.
Yes! However, note that engraved jewelry can not be issued a refund.
Yes. All Tonozzi & Co. rings come with a certificate of authenticity and a 1-year limited warranty covering manufacturing defects. For more information or to register your product, contact us after purchase.
Yes. All Tonozzi & Co. rings come with a certificate of authenticity and a 1-year limited warranty covering manufacturing defects. For more information or to register your product, contact us after purchase.
Yes, but standard UPS shipping rates do apply.
Yes, but standard UPS shipping rates do apply.
Of course! We at Tonozzi & Co. take high priority in shipping your forever ring.
Of course! We at Tonozzi & Co. take high priority in shipping your forever ring.
Yes, it is required that every package is securely delivered to the customer and must be signed for.
Yes, it is required that every package is securely delivered to the customer and must be signed for.
Yes, each order is sent in a discrete box. However, it will say “Tonozzi & Co.” printed on the label with our return address.
Yes, each order is sent in a discrete box. However, it will say “Tonozzi & Co.” printed on the label with our return address.
Unfortunately, we do not at this time.
Unfortunately, we do not at this time.